We have a 60 day returns policy. Please ensure unwanted items are returned within this period.
Once your return has been delivered by the courier to our warehouse, please allow up to 5 days for your order to be refunded or exchanged before contacting us.
Please allow up to 5 working days for your refund to be processed by your payment provider.
If a replacement is urgent, it would be quickest to place a new order online first, then return the existing item marked for a refund. For returns outside of this criteria, call Customer Services on
Tel: 01 531 4587
or email [email protected]
To return a product, you do not need to call or email us, just follow these simple steps:
If you did not receive a ReBOUND returns slip or your country is not listed, please follow this link to complete our simple online returns process and send your returned items to this address:
Wetsuit Outlet Returns
The Gunnery Drill Shed
Essex, SS3 9SL
We accept all major credit and debit cards, Amazon Login & Pay, Paypal Checkout, Bank Transfer and Cheques. All payments are 100% secure and processed by Ingenico. We never store any card details. Any questions call us on 01 531 4587.
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